Biolytic Lab Performance, Inc.

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Thursday, 25 Apr 2024

Biolytic Services

Instrument Services
and Service Plans

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Instrument Services and Service Plans
End-To-End Oligo Synthesis Training
Instrument Hardware Qualification

Keep your DNA RNA oligonucleotide synthesizer performing optimally by servicing your instrument with Biolytic Lab Performance. Choose Pay As You Go individual instrument services, or one of our service plans based on your needs. Our skilled engineers will have your instrument meeting manufacturing standards with minimal downtime.

Instrument Services

Pay As You Go

Pay for laboratory instrument services as you need it. Simply schedule an instrument service when an issue arises. Parts, Labor, and Travel will be charged per service call.

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Preventative Maintenance

Preventative Maintenance is designed to test all functional aspects of the laboratory instrument, clean, calibrate, and replace parts to bring the DNA RNA oligonucleotide synthesizer to manufacturing specifications.

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Service Plans

Covered

Term

Software Updates

Parts

Labor

Travel

Service Visits

Technical Support

Gold

Full Service Plan*

12 Month

Major

Unlimited

Unlimited

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Silver

Low Use Service Plan*

12 Month

Limited**

Limited***

Limited***

3 Visits per year or
18 Hours per year

3 Cases per year or
18 Hours per year

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* Subject to geographical restrictions and availability. Some areas are covered by a Certified Biolytic Distributor. Request a quote for more information. Other restrictions may apply.

** Hotfixes and Critical Patches Only

*** Limited to Service Visits