International Policy

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International sales are performed through our network of distributors. If a distributor does not exist in your country then direct sales through Biolytic is permitted. To apply for distributorship please contact us at sales@biolytic.com for more information.

Shipping charges depend on dimensional weight, destination and merchandise total for insurance charges. Please keep this in mind when you order one item with a low price point -- the shipping fees may be more than the item costs! All instruments are shipped in crates through a freight forwarder of your choice.

Prices and shipping fees do not include import duties, VAT or tariffs; these are the responsibility of the customer and are usually collected upon delivery.

Every order we ship is triple checked by our staff before it is packed. However, once a package leaves our store with an international destination we can no longer be held responsible if something happens to it in customs. If customs opens your package and charges you duty, confiscates merchandise or anything else of that nature we cannot be held accountable.

PLEASE NOTE, we will not ship to the following countries due to high fraud histories: Belarus, Columbia and Egypt.