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Return Policy
We highly encourage you to speak to our technical support department prior to ordering parts you are unsure of. We are happy to assist you so that you order and receive the correct part the first time.

Please call us to obtain an RMA # before you return any parts for credit or refund. Contact information is Lisa Nham at Lisa_N@biolytic.com , PH# 510-795-1142, FAX 510-795-1149.

Please complete the Biolytic RMA Request & Return Form when returning parts or equipment to Biolytic Lab Performance for refund or credit and Include this form in the package with the returned items.

Please fill in the form completely and accurately.

There is a 15% re-stocking fee + the cost of shipping on returns.

We do not accept returns of Electronic or Electrical Parts as they are easily damaged by incorrect installation or by connecting them to systems that have other problems.

A properly completed Return Form must accompany the returned goods.