The part you are sending us for exchange must be returned fully intact. We understand that is is broken due to normal use. We do not accept parts for exchange that are missing items or have been disassembled. Do not dissemble the items to see what the inside looks like and then send them to us for exchange. We expect to receive a part from you that is not functioning but that has all of its parts and has only the normal failures associated with normal use of the part.

Parts and assemblies that are returned to us in a condition other than that described above will not be credited as a returned part. This means that you will be charged for the part without exchange.

Send to:
Biolytic Lab Performance, Inc.
Attention: Exchange Dept.
5437 Central Ave., Suite 5
Newark, CA 94560